Your responsibilities

Being part of the global team for end user support of CAD/PLM applications Teamcenter/NX, SolidEdge, Inventor
Resolve assigned tickets from 1st level support for several knowledge areas (Teamcenter, CAD NX, SolidEdge, Inventor, interfaces to SAP, workflows)
Contribute to continuous improvement of end user support of Teamcenter/NX, e.g. by identifying and addressing re-occurring issues
Contribute to continuous improvement of Teamcenter/NX continuous application development by actively identifying and proposing functional enhancements based on knowledge from 2nd level support
Contribute to projects for Teamcenter/NX continuous application development by taking over responsibility for defined project work packages (e.g. application testing)

What we offer

We would like to offer you number of amenities for you and your loved ones.
Work #LikeABosch:
Contract of employment and a competitive salary (together with annual bonus)
Flexible working hours with home office after the pandemic as well
Referral Bonus Program
Copyright costs for IT employees
Canteen in the office with co-financed lunches
Grow #LikeABosch:
Complex environment of working, professional support and possibility to share knowledge and best practices
On-going development opportunities in a multinational environment
Broad access to professional trainings, conferences and webinars
Language courses
Live #LikeABosch:
Private medical care and life insurance
Multisport card and sports teams
Number of benefits for families (for instance summer camps for kids)
Non working days on the 24th and 31st of December

Professional experience (min. 2 years) in end user support or coordination activities for large installations of CAD/PLM in industry/automotive sector
preferably experience with Teamcenter/CAD
basic knowledge of NX, SolidEdge, Inventor, Plant Simulation will be additional advantage
Ability to create holistic understanding of business processes in Mechanical Engineering IT and end user needs
Passion to work in an international, agile team with direct contact to several customers
Open minded, positive and solution oriented communication towards internal customers and end users
Analytical and problem solving skills to address and resolve technical issues
Good communication skills
Proficiency in English in written and verbal communication (min. C1), German will be an asset